Frequently Asked Questions
Everything you need to know about your order and the world of ANINE BING.
What is your return policy?
We accept returns on all full-priced items within 14 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please note that sale items are final sale and cannot be returned.
How long does shipping take?
Standard shipping within the United States typically takes 3-5 business days. International shipping times vary by location but generally range from 7-14 business days. Expedited shipping options are available at checkout.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and import duties are calculated at checkout based on your delivery address to ensure a seamless delivery experience.
How do I care for my silk and leather pieces?
To maintain the quality of your ANINE BING investment pieces, we recommend professional dry cleaning for all silk garments and specialized leather cleaning for jackets and accessories. Always refer to the care label for specific instructions.
Can I exchange an item for a different size?
We currently do not offer direct exchanges. If you need a different size, please return your original item for a refund and place a new order for the desired size.
Where are your products manufactured?
Our collections are designed in Los Angeles and responsibly manufactured in various regions including Turkey, China, and Italy, depending on the specific craftsmanship and material requirements of each piece.